Victoria Keith Coaching is committed to protecting the privacy and security of your personal information.

We will not share your details with anyone else for marketing purposes

​

This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to ensure its confidentiality.

​

Information We Collect:

• Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you sign up for our coaching services or interact with our website.

• Coaching Records and Notes: We will record details of our coaching contract and collect brief notes about the topics and themes from each session, along with details time and date of your sessions.

• Payment Information: If you make payments for our services, we may collect billing information such as credit card details or other payment information.

• Communications: We may keep a record of any communications you have with us, including emails, messages, or phone calls.

How We Use Your Information:

• Provision of Services: We use your personal information to provide coaching services and communicate with you about your sessions.

• Improving Services: We may use your information to improve our coaching services, website, and customer support.

• Marketing: We may send you promotional emails about new services, special offers, or other updates, please let us know if you want to opt out.

• Personal and Professional Development: We may use some of your anonymised information as evidence of our coaching practice with a professional coaching body for accreditation or development purposes,

• Supervision: Our Coaches are dedicated to improving their practice and engaging in supervision, where they receive coaching about their practice. Your anonymised information may be shared confidentially with a coaching supervisor.

• If you have questions or require clarity on what data is collected and how it may be used, please ask your coach.

Information Sharing:

• Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors or email service providers. These parties are required to maintain the confidentiality of your information.

• Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

Data Security:

• We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention:

• We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights:

• You have the right to access, update, or delete your personal information. If you would like to exercise these rights, please contact us using the information provided below.

• You can also unsubscribe from marketing communications at any time by following the instructions in the emails we send you.

Changes to this Privacy Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means.

Contact Us:

• If you have any questions or concerns about this Privacy Policy or our data practices, use the form on our website.

​​

By using our coaching services or interacting with our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.